Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Voxel Marketing LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Kilona application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Account information (email address, username)
  • Profile information
  • Content you create, upload, or share within the Service
  • Communications with us (support requests, feedback)

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: Features used, actions taken, time and duration of use, and interaction patterns
  • Log Data: IP address, access times, pages viewed, app crashes, and other system activity
  • Location Data: General location based on IP address (we do not collect precise GPS location)

2.3 Information from Third Parties

We may receive information from third-party services if you choose to link or connect them to the Service, such as authentication providers.

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide and Maintain the Service: To operate, maintain, and improve the Service
  • Personalization: To customize your experience and provide relevant content
  • Communication: To send service-related notices, updates, and promotional materials (with your consent where required)
  • Analytics: To understand how users interact with the Service and identify trends
  • Security: To detect, prevent, and address technical issues, fraud, and abuse
  • Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

  • Contract: Processing necessary to perform our contract with you
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving the Service and ensuring security
  • Consent: Where you have given explicit consent
  • Legal Obligation: Processing necessary to comply with legal requirements

5. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, customer support)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law, subpoena, or to protect our rights and safety
  • With Your Consent: When you have given explicit permission

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the data
  • The purposes for which we process the data
  • Applicable legal requirements

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined by the CCPA.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.

11. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

12. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Voxel Marketing LLC
Email: privacy@kilona.org
Website: kilona.org

For EEA/UK residents, you also have the right to lodge a complaint with your local data protection authority.